Submitted by: Niky Shah
Complaint Details:
Dear Team,
We have booked the ticket for PNR 8540906258 in this we have 2 senior citizen but we have not received any concession. I had ticked the box but still no concession is received. I cannot cancel this ticket and get reissued ticket as I need confirm tickets.
The customer care team is also not supporting us and giving us the required concession.
Please assist us on priority and get the concession on the same ticket.