Submitted by: Jcr14
Complaint Details:
On 23/11/2016, i.e today i travelled in Ola and for 21 kms, they charged me 398 from which Rs 70 was my discounted coupon, so the amount came as 328.Usually, the amount comes to 250 or sometimes 220 but never more than that.When i checked with Ola Customer care, they said we cant help it and they were very adamant in saying that I have to pay that amount.Being a regular customer of ola, i know how much the prices are.It was just horrible experience.Not expected from OLA.
I could have taken Uber in that case whose prices are very low and moreover they behaviour is also good towards customers.
Please refund my money.