Submitted by: Divya.prakash
Complaint Details:
On 25.12.2016, during journey from Ahmedabad, I took patrol of Rs. 500 from petrol pump Named Jay Boot Bhavani, near Limbdi, Vastadi Gujarat -363410. I always take receipt of my fuel purchase.
Then I went for 200 km to Jamnagar. I gave a break of 1.5hrs to my Kwid and had dinner there. When I tried to start the car again to go further, it didn’t started. Engine when given ignition started and then with high broken sound (like khat khat khat) stopped. I had to get it towed to service station. It took me 5hrs extra and lot of inconvenience and embarrassment to reach my home. I was travelling with my family and the vehicle is new and I could not expect this.
Service station is now saying that the fault came in my car is due to faulty fuel and I have to bear the cost of repair. I have told service station not to touch the car. I cannot accept this excuse as vehicle had run for approx. 200 km after filling the fuel and after 1.5hrs of break it didn’t started.
I want to return the car and want my money back.
Guide me what to do. Should I go to court or I can get any solution without court.
Dharti Motors (Jamnagar),
Ph-7043334825/7043335599
Vehicle no is GJ10CG3806.
My Name is Divya Prakash,
Ph-9004692190